Vascular Surgery Insurance & Access

KONCEPT® Vein Centre
KONCEPT® Vein Centre
“Medical excellence” · “Compassionate care”

Private medical insurance for vascular surgery at KONCEPT®

How it works

How private medical insurance works for vascular treatment

Most major UK insurers cover medically indicated vascular treatment. The common qualifying indications:

  • Aching, throbbing, heaviness or itching in the leg with confirmed venous reflux on duplex ultrasound
  • Skin changes around the ankle (darkening, dryness, eczema, lipodermatosclerosis)
  • Non-healing leg ulcer, of venous, arterial, mixed or diabetic origin
  • Recurrent superficial phlebitis
  • Bleeding from a varicose vein
  • Confirmed peripheral arterial disease causing functional limitation
  • Diabetic foot wound or high-risk foot needing vascular input
  • Post-thrombotic syndrome with functional or skin impact

Cosmetic-only treatment is not usually covered. This includes microsclerotherapy, facial thread vein treatment, and varicose vein treatment where there is no symptom, no skin change and no imaging-confirmed reflux. We can still see and treat cosmetic-only cases on a self-pay basis.

Your insurer will normally request:

  1. Your consultant’s GMC number and Specialist Register entry.
  2. A brief clinical summary from the consultant after your first appointment, with the proposed treatment and the CCSD procedure code.
  3. A pre-authorisation reference number, which must be in place before the procedure is booked.

We handle the consultant summary and the CCSD code submission on your behalf.

Important

The two-layer recognition rule

This is the most common cause of insurance billing surprises in private healthcare. It matters and we want you to understand it.

Two-layer rule

Layer one, is the clinic recognised by your insurer?
KONCEPT® has to be recognised by your insurer as a facility for the clinic costs (room, consumables, nursing, equipment) to be billed direct.

Layer two, is your consultant recognised by your insurer?
The named consultant has to be separately recognised by your insurer, at a fee tier the insurer will pay, for the consultant’s professional fee to be billed direct.

Both layers must apply for fully direct billing. If only one applies, you may need to pay the unrecognised portion up front and claim it back from your insurer afterwards. Some insurers reimburse, some don’t, and the rules differ by policy.

Our reception team checks both layers for your specific policy before any appointment is booked. Please don’t book until we’ve confirmed both layers, we’d rather take a day to check than risk you receiving an unexpected invoice.

Insurers

Insurer-by-insurer

BUPA

Both KONCEPT® consultants, Mr Magdy Moawad and Mr Abdullah Jibawi, are BUPA-recognised, fee-assured consultants. That means BUPA pays the agreed schedule rate with no shortfall to the patient.

For the clinic-level (facility) component, recognition is being expanded. Call 020 8129 1011 with your BUPA membership number, we’ll confirm both layers within one working day.

AXA Health

For AXA Health-insured patients, please call 020 8129 1011 with your policy number. We will check the recognition status for both clinic and consultant levels and come back to you within one working day.

Vitality

Vitality typically covers vascular treatment where there is a clinical indication. Cosmetic-only treatment is not usually covered. Call 020 8129 1011 with your Vitality membership number for current recognition status.

Aviva

Aviva covers vascular treatment under most policies where a GP or specialist referral confirms clinical necessity. Call 020 8129 1011 to confirm current recognition for your Aviva policy.

Cigna

Cigna covers vascular treatment under most policies subject to pre-authorisation. International cover patients welcome, call 020 8129 1011 with your Cigna ID and we’ll guide you through the pre-auth process.

WPA, Allianz, Healix and others

Recognition by other major UK private medical insurers is expanding. If your insurer isn’t named above, call 020 8129 1011, we’ll check.

Steps

What to do next

  1. Have your insurer name and policy number ready.
  2. Call 020 8129 1011 between 8am and 6pm Monday to Saturday. Reception will take your details, the reason for treatment, and the consultant you’d like to see if you have a preference.
  3. We come back to you within one working day with confirmation of both clinic-level and consultant-level recognition for your specific policy.
  4. Once confirmed, you book. We send pre-authorisation paperwork to your insurer and the appointment goes in the diary.

If your insurer turns out not to recognise KONCEPT® at the clinic level, we’ll let you know what your self-pay options look like and provide the documentation you need to claim back from your insurer if your policy allows it.

Self-pay

Self-pay alternative

Patients without insurance, or with policies that don’t cover vascular treatment, can be seen on a self-pay basis. No GP referral is required.

Self-pay prices for every treatment are published in full on the Vascular Surgery pricing page. You’ll receive a written quote covering consultation, imaging, the procedure and any follow-up before going ahead.

Initial consultation with duplex ultrasound: £365 (one leg) or £520 (both legs).

See full self-pay pricing →

See patient pre-care & post-care instructions →

FAQs

Frequently asked questions

Does BUPA cover varicose vein treatment?

BUPA covers varicose vein treatment where there is a clinical indication, such as symptoms (aching, swelling, skin changes, ulceration, recurrent phlebitis) or venous reflux confirmed on duplex ultrasound. Cosmetic-only varicose vein treatment is not typically covered. Both our consultants are BUPA-recognised, fee-assured consultants. Call 020 8129 1011 to confirm cover for your specific BUPA policy.

Does AXA Health cover varicose vein treatment?

AXA Health covers vascular treatment where a clinical indication exists. Both our consultants are recognised by AXA Health. Call 020 8129 1011 to confirm cover for your specific policy.

Does Vitality cover varicose veins?

Vitality covers varicose vein treatment where there is medical necessity. Cosmetic-only treatment is not covered under standard Vitality vascular cover. Call 020 8129 1011 to confirm.

What is a BUPA-recognised, fee-assured consultant?

A fee-assured consultant is recognised by BUPA at the agreed fee schedule, so a BUPA-insured patient has no shortfall to pay: BUPA pays the agreed rate and there is nothing further to pay on top of the consultant’s professional fee.

Will I have to pay anything up front if I’m insured?

Where both clinic-level and consultant-level recognition apply, no, direct billing handles everything. Your policy excess (if any) is paid by you direct to the insurer, not to us. If only one layer is recognised, you may need to pay the unrecognised portion up front and claim back. We confirm both layers before any appointment is booked.

Do I need a GP referral?

Most insurers allow direct booking without a GP referral. Some insurers still require a referral letter. Call 020 8129 1011 with your insurer name and we’ll confirm what your policy needs.

What if my insurer isn’t recognised at KONCEPT® yet?

You can be seen as a self-pay patient. Some insurers will reimburse you directly against an itemised invoice and we provide the documentation you need to submit a claim. Call 020 8129 1011 to talk through your options.

How long does pre-authorisation take?

Most insurers respond within 2 to 5 working days once the consultant has submitted the clinical summary and the CCSD procedure code. We do not book your treatment until pre-authorisation is in place.

What is a CCSD procedure code?

CCSD codes are standard UK private healthcare procedure codes that insurers use to determine fees. Each vascular procedure has a CCSD code (for example, L8512 for endovenous laser treatment of a single truncal vein). We submit the correct CCSD code with the clinical summary as part of pre-authorisation.

What happens at my first appointment if I’m using insurance?

The same as a self-pay first appointment, history, examination, duplex ultrasound on the same visit where clinically indicated, and a written treatment plan. Where deep venous or arterial disease is suspected, a dedicated scan may still be needed and will be arranged. The consultant then sends the clinical summary to your insurer with the proposed procedure and CCSD code, and pre-authorisation follows.

Check your cover and book

Insured patients, please call first so we can confirm cover before booking. Self-pay patients can book online directly.

Email info@konceptmedicalclinic.com · Visit 46–48 Wood Street, Kingston upon Thames, KT1 1UW · Back to the Vascular Surgery hub →

Regulation and standards

KONCEPT® Medical Clinic is registered with the Care Quality Commission (CQC) for the regulated activities provided at our Kingston upon Thames premises. All consultants are on the General Medical Council (GMC) Specialist Register for Vascular Surgery and remain personally accountable to the GMC under Good Medical Practice. Insurer recognition is stated factually, we do not display insurer logos without written authorisation and do not imply insurer endorsement.

KONCEPT®’s consultant vascular surgeons are on the GMC Specialist Register for Vascular Surgery and hold substantive NHS consultant posts at St George’s University Hospitals NHS Foundation Trust. They see private patients at KONCEPT® on a practising-privileges basis; KONCEPT® is the regulated facility providing the premises, equipment and clinical and administrative support.