KONCEPT® works with UK private medical insurers for consultant-led vascular care. Our list of recognised insurers is growing. Please call 020 8129 1011 with your insurer details and we will confirm whether your specific policy is recognised at clinic and consultant level.
Cover applies at two levels, the clinic and your named consultant. Both need to be recognised by your insurer for direct billing to work. Our reception team checks both layers and comes back to you within one working day before any appointment is booked.
How it works
Most major UK insurers cover medically indicated vascular treatment. The common qualifying indications:
Cosmetic-only treatment is not usually covered. This includes microsclerotherapy, facial thread vein treatment, and varicose vein treatment where there is no symptom, no skin change and no imaging-confirmed reflux. We can still see and treat cosmetic-only cases on a self-pay basis.
Your insurer will normally request:
We handle the consultant summary and the CCSD code submission on your behalf.
Important
This is the most common cause of insurance billing surprises in private healthcare. It matters and we want you to understand it.
Layer one, is the clinic recognised by your insurer?
KONCEPT® has to be recognised by your insurer as a facility for the clinic costs (room, consumables, nursing, equipment) to be billed direct.
Layer two, is your consultant recognised by your insurer?
The named consultant has to be separately recognised by your insurer, at a fee tier the insurer will pay, for the consultant’s professional fee to be billed direct.
Both layers must apply for fully direct billing. If only one applies, you may need to pay the unrecognised portion up front and claim it back from your insurer afterwards. Some insurers reimburse, some don’t, and the rules differ by policy.
Our reception team checks both layers for your specific policy before any appointment is booked. Please don’t book until we’ve confirmed both layers, we’d rather take a day to check than risk you receiving an unexpected invoice.
Insurers
Both KONCEPT® consultants, Mr Magdy Moawad and Mr Abdullah Jibawi, are Platinum BUPA Consultants. Platinum is BUPA’s top fee tier. BUPA-insured patients seeing a Platinum-tier consultant are fee-assured, BUPA pays the agreed schedule rate with no shortfall.
For the clinic-level (facility) component, recognition is being expanded. Call 020 8129 1011 with your BUPA membership number, we’ll confirm both layers within one working day.
For AXA Health-insured patients, please call 020 8129 1011 with your policy number. We will check the recognition status for both clinic and consultant levels and come back to you within one working day.
Vitality typically covers vascular treatment where there is a clinical indication. Cosmetic-only treatment is not usually covered. Call 020 8129 1011 with your Vitality membership number for current recognition status.
Aviva covers vascular treatment under most policies where a GP or specialist referral confirms clinical necessity. Call 020 8129 1011 to confirm current recognition for your Aviva policy.
Cigna covers vascular treatment under most policies subject to pre-authorisation. International cover patients welcome, call 020 8129 1011 with your Cigna ID and we’ll guide you through the pre-auth process.
Recognition by other major UK private medical insurers is expanding. If your insurer isn’t named above, call 020 8129 1011, we’ll check.
If your insurer turns out not to recognise KONCEPT® at the clinic level, we’ll let you know what your self-pay options look like and provide the documentation you need to claim back from your insurer if your policy allows it.
Self-pay
Patients without insurance, or with policies that don’t cover vascular treatment, can be seen on a self-pay basis. No GP referral is required.
Self-pay prices for every treatment are published in full on the Vascular Surgery pricing page. You’ll receive a written quote covering consultation, imaging, the procedure and any follow-up before going ahead.
Initial consultation with duplex ultrasound: £325 (one leg) or £495 (both legs).
See patient pre-care & post-care instructions →
FAQs
BUPA covers varicose vein treatment where there is a clinical indication, such as symptoms (aching, swelling, skin changes, ulceration, recurrent phlebitis) or venous reflux confirmed on duplex ultrasound. Cosmetic-only varicose vein treatment is not typically covered. Both our consultants are Platinum BUPA Consultants. Call 020 8129 1011 to confirm cover for your specific BUPA policy.
AXA Health covers vascular treatment where a clinical indication exists. Both our consultants are recognised by AXA Health. Call 020 8129 1011 to confirm cover for your specific policy.
Vitality covers varicose vein treatment where there is medical necessity. Cosmetic-only treatment is not covered under standard Vitality vascular cover. Call 020 8129 1011 to confirm.
Platinum is BUPA’s top fee tier. Consultants on Platinum are recognised by BUPA at the upper end of the fee schedule, and BUPA-insured patients seeing a Platinum consultant are fee-assured, BUPA pays the agreed rate and the patient has no shortfall to pay on top of the consultant’s professional fee.
Where both clinic-level and consultant-level recognition apply, no, direct billing handles everything. Your policy excess (if any) is paid by you direct to the insurer, not to us. If only one layer is recognised, you may need to pay the unrecognised portion up front and claim back. We confirm both layers before any appointment is booked.
Most insurers allow direct booking without a GP referral. Some insurers still require a referral letter. Call 020 8129 1011 with your insurer name and we’ll confirm what your policy needs.
You can be seen as a self-pay patient. Some insurers will reimburse you directly against an itemised invoice and we provide the documentation you need to submit a claim. Call 020 8129 1011 to talk through your options.
Most insurers respond within 2 to 5 working days once the consultant has submitted the clinical summary and the CCSD procedure code. We do not book your treatment until pre-authorisation is in place.
CCSD codes are standard UK private healthcare procedure codes that insurers use to determine fees. Each vascular procedure has a CCSD code (for example, L8512 for endovenous laser treatment of a single truncal vein). We submit the correct CCSD code with the clinical summary as part of pre-authorisation.
The same as a self-pay first appointment, history, examination, duplex ultrasound on the same visit where clinically indicated, and a written treatment plan. The consultant then sends the clinical summary to your insurer with the proposed procedure and CCSD code, and pre-authorisation follows.
Insured patients, please call first so we can confirm cover before booking. Self-pay patients can book online directly.
Email info@konceptmedicalclinic.com · Visit 46–48 Wood Street, Kingston upon Thames, KT1 1UW · Back to the Vascular Surgery hub →
Regulation and standards
KONCEPT® Medical Clinic is registered with the Care Quality Commission (CQC) for the regulated activities provided at our Kingston upon Thames premises. All consultants are on the General Medical Council (GMC) Specialist Register for Vascular Surgery and remain personally accountable to the GMC under Good Medical Practice. Public information is written to be factual and verifiable in line with the Committee of Advertising Practice (CAP) Code and Advertising Standards Authority (ASA) rules for medical advertising. Insurer recognition is stated factually, we do not display insurer logos without written authorisation and do not imply insurer endorsement.