At KONCEPT® Medical Clinic, we provide professional diagnosis and treatment for urinary tract infections (UTIs) and vaginal infections in a private, discreet and supportive clinical setting. Our experienced clinicians offer same day or next day appointments, evidence based treatments, and personalised care designed to help you feel better quickly and prevent recurrence.
Whether you prefer an in-clinic appointment or a video consultation, our team provides clear guidance, rapid testing and structured follow-up support. With your consent, we can also share relevant results or treatment summaries with your NHS GP to ensure continuity of care.
Urinary Tract Infections (UTIs) occur when bacteria enter and multiply within the urinary system. They commonly affect the bladder and urethra, causing symptoms such as:
Pain or burning when urinating
Vaginal infections, including bacterial vaginosis, yeast infections (thrush) and other microbial imbalances, arise when the normal vaginal flora is disrupted. Common symptoms include:
Unusual discharge
Our clinic performs urine testing, vaginal swabs, cultures and other diagnostics to provide fast, accurate identification and tailored treatment.
A specialist appointment can help you address symptoms promptly, receive accurate diagnosis and minimise the risk of complications or recurrence.
Patients choose our service for:
Ideal for sudden onset symptoms or discomfort.
Including urine dipstick, MSU testing, microscopy, swabs and cultures.
Antibiotics, antifungals or other medication as medically appropriate.
Delivered by trained clinicians in a supportive environment.
Once allergens are identified, we support ongoing care, including follow‑up testing or referral.
Guidance to reduce recurrence and manage triggers.
With your consent, we can liaise with your NHS GP or coordinate with Sexual Health services if needed.
This ensures you receive safe, responsible and personalised reproductive health support.
Book an appointment if you experience:
Pain or stinging during urination
Frequent urges to urinate
Cloudy, dark, or strong-smelling urine
Unusual vaginal discharge
Itching, burning, or irritation
Pelvic pressure or lower abdominal pain
Symptoms that persist or recur frequently
Red-flag symptoms (urgent assessment required):
Blood in the urine
Fever or chills with urinary symptoms
Severe abdominal or pelvic pain
Vomiting or inability to stay hydrated
If you have red-flag symptoms, you may require a Private GP Consultation for urgent evaluation or onward referral.
Your clinician will discuss:
Symptom history
Previous UTIs or vaginal infections
Sexual health history (if relevant)
Medical background and medications
Lifestyle factors or recurrence patterns
This helps guide the testing needed for accurate diagnosis.
Testing may include:
Urine dipstick and midstream urine (MSU) sample
Vaginal swab or culture for yeast/bacterial infections
Microscopy for immediate assessment
STI screening where clinically relevant
Blood tests if symptoms suggest other underlying concerns
After reviewing your results, your clinician will:
Explain your diagnosis clearly
Prescribe appropriate treatment (antibiotics, antifungals or other medication)
Provide guidance on symptom relief and prevention
Advise on hydration, hygiene and recurrence-reduction strategies
We provide follow-up appointments (in-clinic or remote) to:
Review your response to treatment
Re-test if symptoms persist
Provide ongoing guidance to reduce recurrence
Share results with your NHS GP (with consent)
• Profhilo: noticeable at 2–4 weeks, full effect at 8 weeks
• Polynucleotides: visible improvements from 3–6 weeks, progressive stimulation over time
A course of 2–3 sessions is usually recommended for optimal results.
Same-day and next-day availability
Highly trained clinicians
Accurate in-clinic diagnostics and private laboratory testing
Evidence-based treatments with clear advice
Follow-up support to ensure complete recovery
Confidential, respectful environment
Convenient Kingston location
Integrated care with Sexual Health and Private GP Consultations
KONCEPT® Medical Clinic proudly serves patients from across Kingston upon Thames and the surrounding areas, including:
Our clinic is conveniently located with easy transport links, making it simple to attend appointments and receive timely care when you need it.
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Preventative health screening tailored to women at every life stage.

Personalised menopause care to manage symptoms and improve quality of life.
Mild cases may resolve with hydration and rest, but many require antibiotics for complete recovery.
Urine dipstick results are immediate, swab or culture results typically take 1-3 days.
Yes – we provide follow-up plans and preventative strategies to reduce recurrence.
In some cases, yes. Your clinician can provide personalised prevention advice.
Some untreated infections may affect fertility or pregnancy; timely treatment is important.
Sometimes – if symptoms overlap, your clinician may recommend screening.
KONCEPT® Medical Clinic provides fast, private and professional care for UTIs and vaginal infections. With accurate testing, evidence-based treatment and ongoing follow-up, we help you recover quickly while reducing the risk of recurrence – all within a safe, confidential environment.
These common infections, while uncomfortable, are highly treatable once the underlying microbial cause is accurately identified.
Caused by bacteria (often E. coli) entering the urinary tract, leading to painful urination, frequency, and lower abdominal discomfort.
Caused by an overgrowth of the yeast Candida, resulting in severe itching, burning, and a thick, cottage-cheese-like discharge.
Caused by an imbalance of natural vaginal bacteria, often resulting in a strong, unpleasant 'fishy' odor and thin, watery discharge.
Accurately distinguishing between a UTI, Thrush, or BV is crucial, as each requires a completely different class of medication for effective clearance.
The process is focused on achieving immediate clinical accuracy to ensure the prescribed medication works the first time. Our strategy integrates four key areas:
Your treatment begins with a discreet consultation and necessary testing to determine the precise cause of the infection.
A required consultation to review the specific symptoms (e.g., pain location, type of discharge) to narrow down the potential cause.
Quick, convenient collection of a urine sample (for UTI) or a vaginal swab (for specialized testing) in a private setting.
Rapid testing is conducted to identify the specific pathogen (bacteria or yeast) to ensure targeted prescription.
Strict adherence to privacy laws ensuring absolute discretion regarding your condition and personal circumstances.
We prioritize the immediate provision of the correct medication to halt the infection and manage discomfort effectively.
Immediate prescription of the specific medication required (e.g., antibiotics for UTI/BV, antifungal for Thrush) based on test findings.
Providing clear advice on managing acute pain, burning, and discomfort while the medication takes effect.
Counselling on hygiene, hydration, and lifestyle changes to significantly reduce the risk of future recurrence.
Clear instructions on when to seek follow-up if symptoms persist or worsen after initiating treatment.
We offer personalized, unhurried care in a discreet setting, providing quick, definitive answers and immediate treatment when you need them most.
Same-day/next-day appointments (In-Clinic or Virtual) with no waiting lists, essential for stopping the discomfort of an active infection.
Utilizing in-office diagnostics (urinalysis/swabs) to ensure the prescription targets the exact microbial cause, minimizing treatment failure.
Our experienced GPs provide non-judgmental care and clear guidance on managing and preventing future infections.
Our CQC regulated clinic in Kingston offers a professional, confidential setting with secure record storage for all sensitive personal information.
Rapid diagnosis and treatment in Kingston upon Thames, delivered with precision and care.
Book seamlessly online or by phone. Select an in-clinic or virtual appointment to rapidly discuss your symptoms and begin the diagnosis process.
Our highly qualified GP will take the time to review your symptoms and perform necessary testing (urine sample or swab) to accurately differentiate the infection type with discretion.
Your GP will deliver a precise diagnosis and issue the correct, targeted antibiotic or antifungal prescription immediately, ensuring rapid symptom clearance.
Your care continues beyond the initial prescription. We offer seamless access for follow-up testing and tailored appointments to ensure the infection is completely cleared and to establish a prevention plan.
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