At KONCEPT® Medical Clinic, our experienced clinicians provide expert diagnosis and management for a wide range of eye infections and eye problems in a safe, professional, and CQC registered clinic. We deliver discreet, medical grade care tailored to your symptoms so that you can get the right treatment quickly and avoid complications.
Eye infections and problems encompass a number of conditions, including:
Conjunctivitis (red, irritated eye)
These conditions often cause symptoms such as redness, itching, discharge, discomfort, or blurred vision. While many are benign, prompt diagnosis and management are important to prevent more serious complications.
Our eye care service is highly trusted because we offer:
Our approach follows best medical practice.
All assessments and treatments take place in our CQC registered clinic.
We tailor treatment to your specific condition, symptoms and medical history.
We will review your progress, adjust treatment, and support recovery.
If needed, we coordinate with our Common Infections services or our Private GP Consultations.
We provide practical advice on hygiene, eye care, and prevention of future infections.
These symptoms require immediate medical attention. Do not wait for a clinic appointment.
Your clinician will take a detailed history of your eye symptoms, any previous eye problems, and any relevant systemic conditions (e.g., allergies, infections).
We will carry out a clinical eye examination, which may include:
• Visual acuity testing
• Eyelid and conjunctiva examination
• Slit-lamp / magnified inspection if required
• Assessment of eyelid hygiene or meibomian gland function
Based on the diagnosis, we may recommend:
• Prescription eye drops / ointments
• Lid hygiene routines (warm compresses, cleaning)
• Advice on over the counter lubricants
• Allergy management, if applicable
We will review your response to treatment, adjust prescriptions if necessary, and provide a plan for prevention of recurrence. If there is an underlying or chronic issue, we may suggest regular monitoring through Private GP Consultations.
• Profhilo: noticeable at 2–4 weeks, full effect at 8 weeks
• Polynucleotides: visible improvements from 3–6 weeks, progressive stimulation over time
A course of 2–3 sessions is usually recommended for optimal results.
CQC registered clinic, assuring high standards of patient safety and hygiene
Clinicians experienced in both general practice and eye-care management
Efficient, confidential appointments
Easy access for follow up and review
Convenient location in Kingston upon Thames with good transport links
KONCEPT® Medical Clinic proudly serves patients from across Kingston upon Thames and the surrounding areas, including:
Our clinic is conveniently located with easy transport links, making it simple to attend appointments and receive timely care when you need it.
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Ongoing asthma care, reviews, and treatment optimisation.
Diagnosis and treatment of frequently seen acute infections.
Care for common ear conditions and hearing concerns.
It depends on the cause, bacterial conjunctivitis may take a week with treatment, while blepharitis can be more chronic.
Yes, many eye conditions require prescription drops or ointments, which we can provide after diagnosis.
In some cases, lubricants may help, but you should see a clinician if symptoms persist or worsen.
Yes, all consultations and treatments are conducted in our CQC registered clinic, and your information is handled with strict confidentiality.
Often yes, we will schedule a review to check your response to treatment and prevent recurrence.
At KONCEPT® Medical Clinic, our eye infection and eye problems service offers safe, thorough, and personalised care in a CQC registered setting. With expert diagnosis, tailored treatment, and follow up, we help you manage your eye health and return to comfort and normal vision.
These symptoms require immediate medical attention. Do not wait for a clinic appointment.
We understand that every eye condition is unique. Our approach goes beyond quick fixes, focusing instead on a multi-layered care plan that addresses the root causes of eye infections or vision concerns.
Your treatment begins with a thorough examination by our eye specialists or general practitioners. We assess your symptoms, eye history, and perform advanced diagnostics like slit-lamp exams or vision testing.
Based on the diagnosis, we may prescribe antibiotic/antiviral drops, anti-inflammatory medications, lubricants, or referral to an eye specialist for further care.
We guide you on long-term eye hygiene, protective habits, and environmental precautions to reduce the risk of future eye infections or complications.
Our clinic offers medical procedures and therapies as part of your personalized care plan to speed up healing and provide immediate symptom relief.
For bacterial, viral, or allergic conjunctivitis and other common infections.
Especially helpful for conditions like styes or blepharitis.
Targeting tear film instability with artificial tears or prescription treatments.
Performed under sterile conditions for safe removal of particles irritating the eye.
Eye issues may continue even after infections resolve. We divide ongoing eye care into two key types:
Treating eye infections and chronic eye problems requires expert diagnosis, follow-up, and a patient-first approach. At KONCEPT®, we offer:
Every treatment plan is designed or overseen by a medical practitioner, ensuring safety, efficacy, and access to prescription-strength solutions.
We seamlessly combine medical products, lifestyle advice, and advanced in-clinic procedures to achieve the fastest and most sustainable results.
Our focus isn’t just on short-term fixes, but helping you maintain strong, infection-free eyes.
We provide a discreet, non-judgmental environment where your skin concerns are addressed with empathy and professionalism.
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