At KONCEPT® Medical Clinic, we provide thorough assessment and treatment for a wide range of ear and hearing problems in a safe, professional, CQC registered clinic. Our experienced clinicians manage conditions including ear infections, hearing problems, and swimmer’s ear, offering personalised care plans that protect your hearing and overall ear health.
Ear and hearing problems encompass common conditions affecting the ear and auditory system, such as:
Ear Infections (otitis media and externa)
These conditions may cause symptoms such as ear pain, discharge, hearing reduction, ringing, fullness, or irritation. Early diagnosis is important to prevent complications and support effective treatment
Expert treatment at our clinic offers several benefits:
We follow best-practice protocols for ear care.
All examinations and treatments occur in our regulated clinic.
Treatment plans are personalised to your symptoms, test results, and hearing goals.
Follow up ensures your recovery and adjustment of treatment if needed.
For related issues, we coordinate with our Respiratory, ENT & Eye service or Common Infections where appropriate.
Guidance on ear hygiene, wax management, and swimming related precautions.
Book an appointment if you have:
Ear pain, discharge, or recurrent ear infections
Persistent ringing or tinnitus
Noticeable hearing problems or sudden loss
Symptoms of swimmer’s ear: itching, redness, discomfort after swimming
Fullness or pressure in the ear
Balance or dizziness issues
Red-flag symptoms: Seek Urgent Medical Care Immediately
If you experience any of the following, go to the nearest emergency department or call emergency services right away:
Sudden or profound hearing loss
Severe ear pain with swelling or discharge that contains blood
Vertigo accompanied by vomiting
Persistent high fever or signs of a systemic infection
Red flag symptoms require immediate medical attention. Do not wait for a clinic appointment.
Your clinician will take a full history of ear, hearing, and balance symptoms, including previous infections or treatments.
We conduct a detailed ear examination and may perform tests such as:
• Otoscopy for ear infections and swimmer’s ear
• Audiometry for hearing problems
• Tympanometry to check middle ear function
Depending on the condition, treatment may include:
• Prescription ear drops or antibiotics (if bacterial infection)
• Earwax management or removal
• Advice for preventing swimmer’s ear
• Referral to ENT specialists for persistent hearing problems
• Follow-up care through Private GP Consultations
Follow up appointments ensure recovery, monitor hearing, and provide guidance for long term ear health
• Profhilo: noticeable at 2–4 weeks, full effect at 8 weeks
• Polynucleotides: visible improvements from 3–6 weeks, progressive stimulation over time
A course of 2–3 sessions is usually recommended for optimal results.
CQC registered clinic, ensuring safety and high standards
Clinicians experienced in diagnosing and managing ear infections, hearing problems, and swimmer’s ear
Easy access to our Respiratory, ENT & Eye service for specialist care
Modern diagnostic equipment for accurate assessment
Convenient Kingston location with discreet, professional care
KONCEPT® Medical Clinic proudly serves patients from across Kingston upon Thames and the surrounding areas, including:
Our clinic is conveniently located with easy transport links, making it simple to attend appointments and receive timely care when you need it.
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Ongoing asthma care, reviews, and treatment optimisation.

Assessment and treatment for common eye conditions.

Diagnosis and treatment of frequently seen acute infections.
Swimmer’s ear is an infection of the outer ear canal caused by water exposure. Treatment includes prescription ear drops and advice to prevent recurrence.
We perform audiometry and investigate causes, providing treatment, hearing aids, or specialist referral if needed.
Most are mild and treatable, but repeated or severe infections should be assessed by a clinician
Yes, all services are provided in our CQC registered clinic, respecting your privacy.
Recovery depends on the condition; infections may resolve in days, while hearing or tinnitus management may require ongoing care.
An allergy blood test at KONCEPT® Medical Clinic provides a safe, clinically sound way to identify which allergens may be triggering your symptoms. With expert guidance, private testing, and a personalised follow up plan, you’ll gain clarity and a clear path to managing your allergies.
Ear infections (Otitis), whether acute or chronic, are a common source of significant pain, hearing loss, and discomfort, especially in children, and they require prompt medical attention to prevent complications. Our focused service offers a precise, in-office diagnosis using expert examination (otoscope) to determine the infection’s location and cause—whether bacterial or viral—ensuring you receive the correct, targeted therapy immediately.
Effective relief relies on accurate assessment to avoid unnecessary antibiotic use. Don’t let an ear infection worsen—let our specialists quickly confirm the diagnosis and prescribe the necessary antibiotics or specialized ear drops to eliminate the infection, relieve pain, and restore clear hearing as quickly as possible.
Experiencing a decrease in hearing, muffled sounds, or difficulty following conversations can be isolating and may indicate issues ranging from simple wax buildup to more complex auditory nerve damage. Our focused service offers a precise, comprehensive assessment to determine the exact cause of your hearing problem, ensuring appropriate intervention is initiated promptly.
Addressing hearing issues early is crucial for maintaining quality of life and cognitive function. Don’t dismiss a change in your hearing—let our specialists conduct a thorough examination, including specialized testing if needed, to identify the underlying issue and provide clear recommendations for treatment, management, or specialist referral.
Swimmer’s Ear (Otitis Externa) is a common, painful infection of the ear canal, often triggered by water retention or minor abrasions, which requires quick and targeted medical intervention to prevent the pain from escalating. Our focused service offers a precise, in-office diagnosis to confirm the infection, rule out middle ear involvement, and immediately initiate treatment using specialized antibiotic or antifungal ear drops.
The intense pain of Swimmer’s Ear demands prompt and accurate prescription treatment. Don’t rely on home remedies that can worsen the condition—let our specialists quickly confirm the diagnosis, clean the ear canal safely, and prescribe the correct medicated drops to effectively clear the infection, reduce swelling, and ensure rapid pain relief and resolution.
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email to book
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