At KONCEPT® Medical Clinic, our team of experienced clinicians provides diagnosis and treatment for a wide range of common infections in a safe, professional, and CQC registered clinic. Whether you’re dealing with recurring respiratory infections, ear infections, or general viral or bacterial illnesses, we deliver prompt, evidence‑based care tailored to your individual needs.
Common infections refer to frequently encountered bacterial or viral illnesses that affect various parts of the body, such as:
Respiratory infections (e.g. colds, chest infections)
These infections often cause symptoms such as cough, fever, sore throat, runny nose, ear pain, or fatigue. Though many are self-limiting, others may require medical assessment, particularly if they recur or are severe.
Receiving expert care at our clinic offers multiple advantages:
Management follows standard medical guidelines for infection.
We assess your symptoms, history, and likely cause to recommend the right antibiotics or supportive care if needed.
Our clinicians follow up on treatment response to ensure full recovery.
Book via our Private GP Consultations service.
If your infection is respiratory or ear related, we coordinate with our Respiratory, ENT & Eye service or Eye Infections & Eye Problems service.
We provide advice to help you avoid future infections, such as hygiene measures or immunisations if appropriate.
You should consider seeing us if you experience:
Persistent or high fever
Cough with phlegm or breathlessness
Severe sore throat lasting more than a few days
Recurrent ear infections or ear pain
Skin infections with spreading redness or swelling
Symptoms that do not improve or worsen after initial home care
Red flag warning signs – Seek Urgent Care Immediately
If you experience any of the following, go to the nearest emergency department or call emergency services right away:
Difficulty breathing
Confusion, disorientation, or unusual drowsiness
Severe or rapidly worsening pain
Signs of sepsis (such as a very high fever, rapid heartbeat, rapid breathing, or feeling extremely unwell)
Red flag warning signs require immediate medical attention. Do not wait for a clinic appointment.
One of our clinicians will take a thorough history, including onset of symptoms, prior infections, and any risk factors.
Depending on your symptoms, we may examine your throat, ears, chest, or skin, and perform tests such as swabs or blood work.
We will recommend treatment tailored to your diagnosis. This could include:
• Prescription antibiotics (if bacterial)
• Symptomatic care (e.g. pain relief, hydration)
• Referral to Private Respiratory, ENT & Eye specialists if needed
• Advice on self care and hygiene to support recovery
We provide follow up to review your response to treatment. If necessary, we will adjust your care plan or refer you for further investigation.
• Profhilo: noticeable at 2–4 weeks, full effect at 8 weeks
• Polynucleotides: visible improvements from 3–6 weeks, progressive stimulation over time
A course of 2–3 sessions is usually recommended for optimal results.
CQC registered clinic, ensuring regulated and high- quality care
Experienced clinicians skilled in diagnosing and managing infections
Same day or next day access via Private GP Consultations
Integrated infection care with our Respiratory, ENT & Eye and Eye Infections & Eye Problems teams
Confidential care in a modern, well equipped clinic
Patient education on prevention and long term health
KONCEPT® Medical Clinic proudly serves patients from across Kingston upon Thames and the surrounding areas, including:
Our clinic is conveniently located with easy transport links, making it simple to attend appointments and receive timely care when you need it.
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Ongoing asthma care, reviews, and treatment optimisation.

Assessment and treatment for common eye conditions.

Care for common ear conditions and hearing concerns.
No, many infections (especially viral) resolve without antibiotics. Your clinician will assess and only prescribe if appropriate.
It depends on the type, but many common infections improve within a week; follow up may be needed for persistent symptoms.
Yes, all consultations and treatments occur within our CQC registered clinic and maintain strict confidentiality.
Absolutely, we offer follow up appointments to adjust treatment or investigate further if needed.
Our clinicians provide advice on hygiene, immunisation (where relevant), and lifestyle measures to minimise risk.
At KONCEPT® Medical Clinic, our Common Infections service combines prompt diagnosis, evidence-based treatment, and personalised follow‑up to help you recover confidently and safely. With expert clinicians, CQC registered facilities, and integrated care, we ensure your infection is managed effectively and compassionately.
The common cold is an extremely frequent viral infection, but its symptoms—including nasal congestion, sore throat, and coughing—can significantly disrupt your routine and leave you feeling miserable for days. Our focused service offers accurate symptom assessment and personalized supportive care to help ease your discomfort, manage secondary issues like sinus congestion, and ensure the fastest, most comfortable return to full health.
While the cold must run its course, expert management can prevent unnecessary severity or secondary infections. Don’t simply suffer through it—let our specialists confirm your symptoms are not masking a more serious issue, provide guidance on effective over-the-counter and prescription options, and create a plan for maximum relief and quick recovery.
A persistent or severe cough is not just a symptom; it’s often an indicator of an underlying issue, ranging from a simple cold to more serious conditions like asthma, allergies, or chronic infection. Our focused service offers a precise assessment to determine the cause of your cough—whether it’s due to post-nasal drip, acid reflux, or a respiratory irritant—ensuring treatment targets the source, not just the action.
Effective relief requires understanding the cough type (wet or dry, acute or chronic) and its trigger. Don’t let a lingering cough disrupt your sleep and routine—let our specialists perform a detailed examination, identify the specific irritant or condition, and initiate a targeted therapeutic plan for sustained comfort and full resolution.
Chest infections, which include conditions like bronchitis and pneumonia, are serious illnesses that inflame the airways and lungs, leading to difficulty breathing, severe cough, and fever. Our focused service offers rapid, critical diagnosis using clinical assessment and necessary diagnostic tools to determine the exact nature and severity of the infection, allowing us to initiate immediate, life-saving treatment.
Timely and accurate treatment is essential to prevent complications and accelerate recovery. Don’t delay professional care if you suspect a chest infection—let our specialists quickly identify the underlying cause (bacterial, viral, etc.) and prescribe targeted therapies, such as specific antibiotics or antiviral medications, to clear the infection and restore full respiratory function.
A sore throat is a common complaint, but determining whether it is caused by a benign virus or requires antibiotic treatment for strep throat (Group A Streptococcus) is essential for preventing complications. Our focused service offers rapid in-office testing to quickly confirm the cause, ensuring you receive the correct, targeted relief and treatment immediately.
Effective management hinges on identifying the cause. Don’t rely on guesswork for severe or persistent pain—let our specialists perform a simple swab and assessment, and if necessary, prescribe the correct antibiotics (for bacterial causes) or provide a targeted management plan to soothe the pain and resolve the inflammation quickly and effectively.
Bacterial infections of the skin, respiratory tract, or other body systems require accurate identification and the correct course of antibiotic therapy to prevent serious complications and chronic illness. Our focused service offers rapid diagnostic testing and culture analysis when necessary, ensuring we pinpoint the exact bacteria involved and initiate the most effective, targeted antibiotic regimen quickly.
Effective treatment requires avoiding common pitfalls like incorrect dosage or using the wrong type of antibiotic, which can lead to resistance. Don’t rely on guesswork or delayed treatment—let our specialists confirm the bacterial cause and prescribe the precise medication needed to eliminate the infection completely and restore health without delay.
Chest pain is a critical symptom that requires immediate, careful evaluation to quickly rule out life-threatening emergencies like a heart attack or pulmonary embolism. Our focused service prioritizes a rapid and precise diagnosis to determine the source of the pain—whether it is cardiac, pulmonary, musculoskeletal, or related to reflux—ensuring prompt and appropriate next steps are taken.
While not all chest pain is cardiac, a thorough, timely assessment is vital for safety and peace of mind. Don’t self-diagnose or delay evaluation—let our specialists conduct a comprehensive history and exam, utilize necessary on-site diagnostics or urgent referrals, and provide a clear, definitive action plan to manage the cause of your chest pain.
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